KENNETH RICHARD WADDELL

Why I chose WRCQS: - Most competitive price out of all competitors, no hidden charges, easy payment. - Offered customised tax depreciated scheduled based on my requirements. - Property was inspected in-person, instead of a desktop/online review that competitors opt to do. - Local, family-owned business which I prefer to support over bigger corporations. - Website was transparent on the process and offers (at this time of posting) after sales support promising a lifetime of FREE updates to my reports for any minor works. What I liked: - Single point of contact, and no 'bs' or spam. - Fantastic assessment results allowing for sizeable tax deductions. What I didn't like: - Turnaround Time: Much to my surprise based on other glowing reviews, turnaround time for the agreed-upon set of reports (in the specified format) was very slow. From the date of inspection, it took 24 business days to receive the requested reports. The website says to expect a 7-business day turnaround from inspection to receiving reports, and even with reasonable grace time I think I received my reports very late. - Communication/Updates: Throughout the long turnaround time I experienced, I was the only one following up and asking for updates... only after which I'd get a response. If a lengthy delay is expected, it should be good practise to advise customers of this so they can at least plan accordingly. My personal tax affairs were delayed due to this process. Moving forward: - I recommend WRCQS to be proactive about communicating with customers, especially if delays are expected/experienced. Even better if estimated turnaround times were advised and (reasonably) adhered to. Reason/s for delays are not expected but would be nice to know (within reason) for transparency so we can at least be at easy knowing our reports aren't forgotten. - I will update this review based on any future experiences with WRCQS using their after sales support (mentioned above) and also getting more tax depreciation schedules done through them (as I really liked the results and value-for-money).

WRC was referred to me by my accountant. Not knowing much about the report I needed, I spoke to Will and he was exceptionally helpful. From knowing exactly what I needed, to arranging access to the property with the rental agency, the whole process was smooth and efficient. Report was simple to understand, and the turnaround time from date of phone call, to date of report was very quick! Would highly recommend WRC and Will - 5/5!!!!!!

Great customer service, great advice and a great depreciation report. It was truly a pleasure to deal with Will during the preparation of the depreciation schedule for our investment property. Will exceeded expectations in advising us and identifying opportunities to maximise our tax benefits. Will was responsive to our needs, arrived on time and conducted the inspection with professionalism. I highly recommend WRC Quantity Surveying.

WRC is now our first call for a Tax Depreciation schedule on a new property. Will is fast and efficient and always able to fit us in. I have the report back promptly and it is always well presented and easy to understand. I recommend him without hesitation.